What to do when everything goes to shit in your business

There's no denying it - shit goes wrong in business. Whether it's getting locked out of your socials, losing clients, or having your whole world turned upside down (hello, pandemic), every business owner faces moments when everything goes to shit.

In this episode, we're breaking down what to do when disaster strikes. No sugar-coating, just practical strategies to help you prepare for, handle, and recover from business catastrophes. From building emergency funds to creating backup plans that actually work, we're sharing what we've done to recover (after a good tantrum of course, because we're human).

Plus, we dive into why having a 'when things go wrong' playbook isn't pessimistic - it's smart business. Whether you're flying solo or managing a team, this episode will help you feel more prepared for whatever chaos comes your way.

Number of fucks given in this episode: 17

Mentioned in this episode:

Transcript

Christine: Welcome to Fuck Around and Find Out, a podcast for finding your way through owning your own business. We're all about the ins and the outs of running your own business. I am Chris. I'm Rah. And I'm Emily. I'd love to sit down and chat

Rah: with you again today. I know. The whole reason we started it was so that we could talk.

Well absolutely. And annoy the shit out of each other. Yes. But

Christine: I don't think we've succeeded in annoying the shit out of each other by chatting. No. No. We're

Emily: so nice. We're so hard. We just don't say it out loud.

Rah: Look, we go through varying moods that are factors beyond our control. Wait, I'm starting to sound like I'm

Emily: corporate speak.

Rah: No. Oh

Emily: God.

Rah: We love each other

Emily: enough in the good and the bad. Yes.

Rah: As I've said to many people, including you two, I would not choose to start a podcast with very many people. I have a very strong ick.

Emily: Well, that's good. Here I was thinking I just forced us all into it. A little bit of that too. Yes.

Rah: It's fine.

It's great. I love it. Lol. And here we are. Wait, I made that awkward. That wasn't meant to be awkward. No, no, no.

Christine: Great.

Emily: It's not awkward. Well, I will admit I'm currently multitasking, so.

Christine: I think we probably all are. Quiet, uh,

Rah: quiet bit out loud. You're always multitasking. Well, you are. Absolutely. But today is a new level because you're on two laptops at the same time.

Yes. While you're migrating to new devices for the new year. And migrating to new systems. Today, Emily

Christine: is the Director of IT for Juniper Road. It's doing some maintenance on my new laptop. The CTO?

Emily: I am. I am.

Christine: Yes. Uh, thank you very much for

Emily: that. Yeah. Fun fact, we've migrated over from Microsoft to Google. Do not hate us, Mary Anne.

I had nothing to do with the decision. And we are in the process of just I'm just finessing some of the robots that come with it, so.

Rah: And Em's been locked out of her Facebook, from some things to do with her Facebook has been restricted, so I'm having to fix a lot of things. Super fun. Yes. Loving life. So let's distract her by talking about other things that can get fucked.

Well, that's

Christine: right. So, yeah, well, it is an awesome segue because, you know, there's moments in time in business in life where everything goes to shit and we thought we'd have a bit of a chat about that.

Emily: When shit goes to shit. Yeah. Hashtag feelings. That's right. Yeah.

Christine: So, you know, besides it being a fucking overwhelming.

thing when things aren't really going according to plan or according to anything. Um, but yeah, we really wanted to just have a bit of chat about some down to earth steps, um, that everybody, including us, uh, can take to protect ourselves, protect our business, protect our mental health. When the shits hit the fan.

Yep, and to

Rah: make sure we don't fall

Christine: too hard. Yes. And can get back up. Yeah. Without too much effort. Absolutely. That's

Emily: why I'm sitting here. Also having had to create new Facebook fucking profiles in the last day to allow for when things happen as a backup plan, you know, things have gone to shit. My personal profile has been restricted.

For various reasons, I manage people's social media as what I do, it's what I do, it's part of what I do. And I have been restricted, which means I now can't post or access or send stuff to anyone. So I'm fucked. Yep. And I'm now having to create a business profile, um, so I can share access. Um, so I can have multiple ways to access it.

So, and you know, this is something for a lot of people. People can lose your profiles. You can lose your profiles. Oh yeah. And we talked about

Rah: this in one of the episodes last year about, you know, if you only have one person managing your Facebook page, your Facebook groups, your advertising, you're fucked.

Cause if you're locked out, and I've seen so many people go through this. Um, and I have become a pseudo therapist for them because no matter what level of Facebook blue tick, whatever bullshit they're meant to, you know, get extra help with, it doesn't, doesn't work. No. No. No.

Emily: And you need to have, like, and Facebook's also, as it seems to be currently, cracking down on profiles that don't seem legitimate.

Yes. So a lot of the clients I have that manage big, big sets of groups have, you know, a very generic, um, A very generic email address or something that they use to multiple manage, but the profile they use to manage is not like a real person. It's something else. And I've had about three or four people in this last week messaged me saying, I've been locked out of my profile.

What do I do? What do I do? And it's this exact thing is like, well, fuck.

Rah: Okay. So yeah, so thing one, which it wasn't on the original list, but set up a second Facebook account and use your middle name as your surname. Or I think what I've done now is I've called my second account Rah Gardiner Jr. because it is a little name, it's actually Rah Gardiner Jr.

Raju. Raju. Raju. That's a good business name, Raju. Yeah, I'm going to write that one down, because that's a good idea. Okay. So, in that excitement, I've completely forgotten where we were at, but Facebook access sucks. Yeah, absolutely. So that's one thing you need to be prepared for when everything goes to shit, when everything sucks.

Yeah. So

Christine: we might go and do the, um, You've put together a lovely list. I've put together, we've got a list. And then we can have a talk about, if this was a blog, we would

Rah: say the nine things you can do when everything goes to shit. Oh, absolutely. And

Christine: then we can talk about the, um, the response protocol workflow that we've got.

Love it. Um, as well. And use it as an insurance policy. If you don't have this sort of information, Murphy's Law will rule and things will happen. Anyway, embrace the chaos. So, you know, we've all acknowledged that shit happens. It's part of the journey. Most importantly, just try not to dwell too much on it and shift focus.

It's about finding a solution,

really.

Christine: And

Rah: having that in your back pocket, for lack of a better term, so that it's easy to just grab it. Yeah,

Christine: yeah, absolutely. And then, obviously, You know, work out and prioritize immediately the important things that need to be done, what needs to be fixed, and what can actually wait, because not everything has to be, um, done immediately, um, and that actually will help you manage the chaos that you actually, you have to embrace.

And it's like, take your breath, work out your priorities, tackle one at a time. Yeah. Absolutely. And seek support. You know, nobody has to do anything alone. And it's amazing if you're open and honest and something's gone wrong, the amount of people that can come to your rescue just with some advice, some experience, because they've had a similar shit hit the fan moment.

And

Rah: they can have advice

Christine: or at least just go,

Rah: that's. That's Yeah, sometimes you don't want, you don't want advice. You just want to offload. No. Well, that's right. You just want someone to know. Yeah, exactly.

Christine: Yeah. Yeah. Just be on my corner. Yeah. Yep. Magic word boundaries. So set some boundaries. Separate your work and your personal life.

I'm not good at those. No. Well, this. This. Yeah, not so closeted people pleaser over here. That's right. So talking about that, not panicking and sitting back, sometimes you just got to make some time to disconnect and recharge so that you can face the challenge of fixing and removing shit off said fan. Um, and, and that's important, even if you think your business is on fire.

Yeah. Um, one that we're looking for a lot this, um, year is staying physically active. Sorry, I'm just laughing

Rah: at my own

Christine: inability to keep my computer quiet. Yeah. Reduce your stress levels, improve your mood, and

Emily: I think it's also too, things are gonna go to shit. Like, the world is a bitch of a place and it's gonna, it's gonna go to shit.

Yep. You know, this concept of perfection is a very tricky thing, I think. Yeah. Um, you know, have mindsets on what we think is perfect. What we think is not perfect, but it'll let go of the expectation sometimes and just let it, you know,

Christine: and there, I truly believe you've got to learn to forgive yourself.

Absolutely. You know, we're not miracle workers. We're just humans. Yeah.

Rah: Not, not every day anyway. No, no. Well, I mean, I try, but you know, the halo falls off. Oh, it certainly, it really does.

Christine: So, you know, there's other. things you can do, just remember your why, you know, why are you doing this in business? Because often you might just want to throw your hands up in the air and walk away and lie down on the floor and have a tantrum like an healthy two year old.

As long as you

Emily: dust yourself off, get back up and get back on to it. Absolutely. You're allowed to cry.

Christine: Adapt and learn. So important. So, you know. Because if you don't learn. Ugh. But good things come out of dreadful situations, you know, you know, absolutely. So, you know, it's going to be about a bump up of your resilience.

It's going to be systems and processes, things you do differently. So you don't face this issue next time. Yeah. And that's seriously assess what went wrong and implement the changes that lessens the team. potential of it happening again. Hmm. Seriously. Yeah.

Rah: And, and that's, I think that's something that I've always found really frustrating.

Shout out to Dottie on Ninja. Who's using the cat litter. Yes. Um, if you can hear the scratching in the background, it's like, at least it's not Cody, if you're at my place and Cody was taking a shit, we would have to evacuate. Um, sorry, back on target Rah. Um, when I've had jobs, like I was an operations manager, you know, six, eight years and.

I would hate to see repeated mistakes. It would fuck me off so bad. So I would have a sauna templates. I would have documents. Like I would have all sorts of things of this is exactly what we need to do and have the communication strategy in place and make sure you're telling whoever the stakeholders are.

Who need to know about something going wrong, you know,

Christine: yeah, no, no, totally.

Rah: Yeah, absolutely. Yeah.

Christine: Yeah, and and really amongst all of this one of the most important things is around about looking after yourself. Um, I'm always reminded of the seven types of rest. that we should have. And, um, you know, sitting and watching TikTok.

Rah: Yeah. Yeah. Or colouring in now that I'm into adult colouring in, which sounds like I'm into like colouring in plants, but yeah, I

Christine: like couch potato. I recently had a Sunday where I just couldn't get off my ass and I watched TV and then. By chance, because apparently it was out there in the, in the ether, um, I quickly learned over the next couple of days that that's actually a form of rest.

Of doing nothing is very important. So rest, rest is so much more cortisol? What's the thing?

Rah: What's the thing that you meant to decompress from that's cortisol? Yeah. Yeah.

Christine: Yeah Totally, and we're all on such a cortisol high stress hormone But yeah, creative rest sleep just snoozing. Yes going for you know, like walking Is both a form of rest, is a form of rest, sorry, it's not an exercise, because that's called, you know, power walking and jogging.

It's

Emily: a deregulation as well. Yeah,

Christine: yeah, absolutely. So, and um, enjoying a good meal and, and um, hanging out with people you like. Yeah. You know, that kind of thing. Yeah. Or self care. Um. And I know that we seem to have a theme of self care go through a lot of our conversations but it is so central. You can tell it's important to us at the moment.

It is really

Rah: important. Absolutely. And especially when you have to juggle so many Other moods, personalities, I can't think of the correct word, but you know, people, I suppose you're trying to juggle your own expectations. If you've got the kids, the partners, all of that, then also the people that you're working with all four, like you guys have got your team and then you've got your clients and then there are the clients that you, yeah, the clients that you have of that are your own pool of work, but then also the clients that the team are doing, it's like juggling all of that.

Emily: Also, just each other, like with each other as well, like, yeah, there's a lot of juggle in that too, and it's not easy sometimes with both of us got shit going on, it makes it really hard.

Christine: And it's, and it's seriously easy to get bogged down in your own personal stuff and forget to think about the other, the other person, and it is, it's, it's a, it's.

We don't need to

Emily: apologise for it. No, no,

Christine: no, I'm just saying, that's just, it is. Yeah. Sometimes. And you do, you get bogged down. Mm. And it comes back to, yeah. Well, when your mental health goes, it's really hard to pull yourself Yeah. Yeah. When you get in that

Emily: funk. Yeah. Yeah. Absolutely. Yep. One of the things I keep coming back to though, and like, I've had a lot of mental health conversations this last little while with like family and whatnot, is the thing for me, it's like, I'm really trying to hold on to the whole concept of, you know, if, To me it's like if something's not right you can either revel in it.

Yeah, or you fix it Yeah, and I know it's and like I know I'm I was talking to my mother and she was like it's and it's a way To think about it if you're a level headed But you know that and when people are really deep into their own mental health problems It's really hard to get to those two ways, but fundamentally that is Like, you know, if it's not okay, then you fix it.

Rah: Yeah. Yep.

Emily: And you have, you have to figure out how to do that. Yeah.

Rah: And it's about, um, not that it's a bad thing that you're going to have a reaction to it, but it's about having sort of an end point of when you're just like, it's like the end of love actually. Or no, when the, who's the guy who's got the hots for Keira Knightley and she goes, I look quite pretty.

Oh yes. But that guy, he holds up the sign and then he walks away and he goes, Done. Done now. Yeah. You know, and I've actually used, I've actually said that at the end of really big moments in my life where I'm like, that's literally the line in the sand. Yeah. You know, you,

Emily: you have to make that decision.

You've got to make it in your head. You can, people can tell you until you're blue in the face. Yeah. But it. It's not going to mean shit, like it's something that you've got to get to yourself and it's not easy to get to, but at what point, and I'm saying this for me too, like even from a weight loss perspective and whatever else I've been trying to lose weight for a long time.

And you know, anyone that knows me well enough knows that I struggle with my own self worth and all of that stuff because of my weight. But it's like, at what point do I draw that line and go, okay, everything I've tried it's done enough and now I need to go to this next level. And at what point do I need to go, this is it.

Rah: Yeah, the straw that breaks you back. Yeah. Yeah. And it's even with things like I've had people in my life who have needed to go into rehab, go into AA, be hospitalized and have their liver drained, you know, like really fucked things. You know, it's where you have to draw a line of like, I can't force that person, even if it's for their own good.

And other people who have been married to alcoholics themselves or drug addicts or their children. Yep.

Emily: You do get to the point, I think, where it almost detriments your own personal mental health. And that gets really hard because There's only so much you can do, and no matter how much, you're giving too much of your energy to try and fix someone that it just reminds me of the plane safety briefing where you put the mask on you before you look after your kids.

It's the same concept everyone else tells us about all the time. And what we've been talking about, you can't, you got to fill your cup first before you can look after other people. And that's the whole premise of the concept, right? Like we talk about this is what we want to do this year is look after ourselves first, and then everything else will come from that.

And it's. When you're a people pleaser, like we are, it's not easy. No,

Christine: and it's having to constantly remind, not just yourself, but actually, Everyone. Everyone around you, you know. Yeah. It's okay, you know, and Emily. You need to be selfish when you're going to be selfish. Oh

Rah: God, yeah, absolutely. And you're never going to get it right, because you're always going to feel guilt.

How I imagine you guys feel when you're at work and you're not with the kids, but then when you're with the kids you're feeling guilt about not working. You know, it's that thing. You're never going to have everything at the same time. You just got to try and balance it out.

Emily: And also don't let it debilitate you.

Like, you know, being a mum and going away and having child free for, being child free for a week and enjoying it. That's nothing to feel guilty about. You're a human being and you're allowed for the first time ever to not have. Kids to be relying on you. Own that shit. You know. Seven small things. Can you go to the toilet

Rah: without the kids walking in on you?

You're like, you just want a moment's fucking peace. Exactly. I can't even do it with the cats. They have to sit on the poop stool with

Christine: me.

Rah: I'm

Christine: like, oh my god. Hurley follows me and sits outside the, the loo. Oh, so you shut the door so we don't have boundaries at home. Oh yeah, no. I shut the door. Child free home, that's what you said.

Yeah, the toilet is also at the end of a corridor and two bedroom doors will open into that corridor. Anyway, so I close it. Hurley's outside, but then Hurley brings an audience of the males in my house And often I'll go out and say can we not Stand outside the toilet while I'm actually in here, please.

You know, Hurley's a different story, but, um, yeah, man, child and son in air can move on,

Emily: you know? Really not necessary. You can wait. No, exactly. And it's funny cause you don't have boundaries when you have kids, little kids, like my age kids, my age children are like. It's, there is no boundaries and to the point where I've actually kind of gone, I need, maybe we need to fix some of our behavior.

Like, you know, I don't want this to translate. And then we have cousins come over and then my kids can't quite understand why their older cousin would like to have a shower on her own. You know, it's like. Oh, cause we do all that together at our house, but like they are creeping to that age where I'm starting to think I should probably stop doing it like that because my son is getting old enough that it's probably going to get a bit weird soon.

Yep. And especially now that, yeah, my daughter's going to school. So it's going to be one of those things that it's like, you just forget when they're little.

Christine: Yeah. Absolutely. Okay. So what should you do when everything goes ahead and sucks kind of thing? My answer to that, just the funny memes

Emily: that I constantly say, Oh yeah, the memes are hilarious.

I'm therapist. What do you do when you're feeling everything's like, Oh, everything goes to shit. And the next one, get a tattoo. As you in a nutshell. Absolutely. Made in a nutshell. Relevant for Chris as well. Go burn some stuff down.

Christine: No. No, you don't do that. Okay, so instead of getting a tattoo, we might stop and assess the situation, cry about it, and then get a tattoo.

Yep. Um, we might identify the core issues. And then get a tattoo. And list available resources and support. Then go to Hamilton. Yeah. That's my version. Create an action plan. And implement your action plan. So seriously, five steps. Five steps. So I've got to

Emily: also say, for someone, if anyone is like me, and has a very heavy amount of rage that sits on you at any given time, You're more than welcome to go yell at the sky or in a

Rah: pillow or something.

There is

Christine: nothing more cathartic than yelling, screaming at a client. That reminds me, I got

Rah: a text from one of my clients this morning and she literally wrote, stupid question from an elderly lady barking at the clouds, episode number 785.

Christine: Love it. Accurate. And then she was going to work

Rah: something out on Instagram and I sent her a screenshot and drew a circle and she's like.

Oh,

Christine: yeah. Yeah.

Rah: That's always the way, isn't it? Yeah, that's

Christine: okay. Rah, the other day you posted something on Instagram and it was a whole Was it a fart or poo joke? No, no, no. Okay. No, it wasn't. It was, uh, I was this year's old when I learned this kind of scenario. Yeah. You said something about click ahead or whatnot to view a picture or something.

I've waited. And go on, fucking hurry up. Can't these pictures move faster? Oh, I'm sorry, you do know that you can click forward on stories? No, I didn't know that until the other day. Baby, it's a

Rah: game changer. Yeah,

Christine: well it is a game changer because now I can click forward quickly. Ah, didn't know that. Um, anyway, prevention strategies.

We've got four tips. Okay, alright. So, regular business health check. Yeah, I know. Does it involve a proctologist? No, it actually doesn't. Um, risk management procedures. Yeah, that's a good one. Yeah. Um, hard one, but a very important one. Emergency fund maintenance. Yeah, I'm terrible

Rah: with that. Yeah, I spent my emergency fund on a new iPad.

I bet. It's

Emily: also sometimes a tricky thing. It's a

Rah: very, very difficult thing. When you're bootstrapping, it's tricky. Yeah, cash flow is really tricky. Especially when you're trying to pay yourself, pay your super. Yeah,

Christine: yeah. I'm trying to have an emergency fund in my personal life. Bloody tricky. Um, and team communication protocols.

So, you know, there's a nice little summary of some prevention strategies. Um, and we've got some suggestions for recovery tools. You might work on a decision making framework for crisis. Situations yeah team support systems. Yeah, that's a good one professional

Rah: assistance Resources because that could be even like having you to you're part of my professional assistance When I send you cranky messages on slack.

Emily: Yeah.

Rah: Yeah

Emily: times like I've come to you being like, I fuck something, please help me fix it. Yep. What do I do? Be

Rah: my CTO. Yep. Yep. And, um, for, you know, businesses, I forget what the size is, when you're meant to have an employee assistance program, you know, having those sorts of things on standby.

Emily: Absolutely. Or even just knowing who to go to, like we've got a beautiful person who does AAP, if anyone's ever interested.

Yes. Absolutely. We'll put the link on show notes to the wonderful Growth Collective. Yep.

Christine: Yeah. And do you know what? Sometimes reflect on your small wins. Yes, that's important. Yeah, you need to keep the positive in all of it. Yeah. Because it can get hard. Yeah. And if you've got to adjust goals, you adjust goals.

Oh yeah. You know, it's the big word of uh, 2020 pivot people. Hashtag pivot. Um, kind of thing. So what you decide to do in business today is not what you will be doing in business in 10 years time. So what doesn't mean you can't, you're going to change directions.

Emily: The key with goal setting too is not locked, it's not locked into stone, nothing's locked into stone.

It's very changeable. You adjust it based on where you're at. Like I keep saying, COVID people, COVID. It changes the game. So you just adjust based on what's going on with you. But the businesses

Rah: that succeeded, and I'm using air quotes because, you know, success has a different definition for people, but no one had predicted that COVID was coming.

Christine: No. No. That happened in a horror story, right? Yeah, exactly. And

Rah: look, it happened during the, like the Spanish plague from the dark ages. And

Emily: there are so many businesses that actually fucking thrive from that. Exactly. Exactly. But also pivoted, as we said, like one of the most impressive things I saw was the Bella Vista Hotel, where we usually go to podcast.

Those guys are a pub. They have a big warehouse. That's right. They did the drive thru cocktails, didn't they? They did the drive thru warehouse through the back of it. They sold the product they would have used in the kitchen and in the bar. Yeah, that's right. And had the stuff off. Buy the flour to make the pizza.

Yeah. I literally bought a 12 kilo bag of flour. Yeah. It sat in my baby seat. It was big enough as my child and you would have had to put a seatbelt on to stop the alarm from going off. I'm pretty sure I did. Yeah. And, but like they sold all that stuff. People were driving through and getting cocktails. So everyone could still get drunk and survive that way.

Yeah. And you know, they were so clever. They had, that meant they could keep their staff employed. Yeah. And so they kept their staff going. It was really impressive to see. Yeah.

Rah: But it's having enough systems in place that allows you to pivot relatively quickly. Yeah. Because the job that I had when COVID was hitting.

It went from being a business that was probably 60 40 split between face to face training and online training. And then of course during COVID it became 100 percent online. But the way we had already been setting up systems, even the phones had started moving through to VoIP just by chance. Because we wanted that flexibility that we weren't stuck sitting next to the phone line.

And it was just by chance, but it was having that agility. Yes. Just shake things up and do what you needed to do and it's the importance of

Emily: flexibility I mean it actually scares me at the moment how many people I've been hearing have been talking about moving to try and push people Full time back into the office in big companies and while I know it doesn't apply to us being business, you know small business owners it really freaks me the fuck out because How do you do that as a, as a parent?

And how are you going to retain staff? People have been able to ascertain a work life balance, and have been able to move rurally and regionally and whatever else, whatever else, whatever else. And if you're going to force them back into the office, it's just going to fuck

Rah: everything up. And I think that's another piece of the puzzle of employees having to deal with the consequences when they need to advertise themselves or promote themselves as an employee of choice or employer of choice, sorry, because if you're looking at two jobs and they have the exact same benefits.

It's. Except one of them. You have to be in the office every day of the week. Everyone

Emily: knows which pic you're going to take. That's

Rah: right, people don't want to do that. Yeah. Not at

Emily: all.

Rah: And especially now my big thing that I always say is kind of positive, again air quotes around COVID was that Family's got a lot more slack of like, it's you can't do your job.

Emily: Absolutely. It proved that it's hard. Oh, it's hard. It doesn't suit everyone. No. Like there are people that are not able to manage. You might not have a house that's

Rah: big enough or whatever, but you know. No,

Emily: it was, it's not the answer either. It's not the solution. No, but it's that. It's much better for people.

Rah: Having it as an employee benefit makes it a lot more attractive for someone.

Emily: Yeah.

Rah: So these businesses that are trying to recruit and they struggle like, well,

Christine: that's right.

Rah: We set up

Christine: trestle tables and you know, we had a year seven brand new to high school, homeschooling kid.

Rah: Hard to believe that the kids who are in year seven when COVID hit are now finishing high school this year.

Christine: Yeah.

Rah: I suppose it's been five years, hasn't it? Yeah. Apparently.

Christine: Yeah. It is.

Rah: It is crazy, no? All going well. We're not going to have a repeat of 2020. Oh God, no. Absolutely not.

Christine: Um, but yes. I think the world might

Rah: revolt if that

Christine: happens. So we have, um, those, um, resources and recovery tools. That's, um, is another document that's available for download in our 2025 planning workbook.

We'll put that in the, put that in the show notes. But yeah, just know that if you, something hasn't gone to shit yet, fabulous, but something will. Yeah. So just get prepared for it. Yeah, absolutely.

Rah: I've got that whole be prepared in case you hit by a bus theory, which I had, which again is back to anxiety slash people pleasing mode when I was a 19 year old receptionist in the corporate world.

But I just didn't like the idea that. Adoring. Things would fall apart, because I had experienced what it was like when someone suddenly didn't turn up. Yep.

Emily: As they say, life is a rollercoaster, and if it's good, there's often going to be a crash, and when there's a crash, there's going to be good that comes from it.

Rah: Yeah, it's almost like a crash isn't like that plane that landed in South Korea and hit the world. Like a little. We don't want a little crash. You know. Yep. Take that away.

Emily: That's a sad way to end an episode. No,

Christine: absolutely not. But just know, something will come.

Emily: That's right. Yeah.

Rah: Be

Christine: prepared for something eternal.

Emily: Merry-go-round. Keeps on marrying. Yeah, absolutely.

Christine: So look like we're not doing the whole Debbie Downer thing, but it's just a reality. Yeah. Not trying to say that it's those guys all the time that in between what we're

Emily: trying to say is, is have plans in place. Yep. Know what you need to prepared shit.

Never need to fucking use it. It's like car insurance or house insurance. It,

Christine: God, just get me started. All those car insurance and key plate drivers. Oh, lordy. Yep. Fucking hell. Yep. Anyway, um, ladies. Lovely to chat with you as always. Awesome extra time. See you in another week. Yep, totally. Peace out kiddos.

Thank you very much for listening. Insert the music. Laters. Bye.

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What it takes to own the title of entrepreneur